TERMS OF SERVICE

Effective Date: 2/1/2026
Company Name: Blockbuster Roofing
PA HIC Registration #: PA-212680
Website: www.blockbusterroofing.com

Welcome to Blockbuster Roofing! We’re a Pennsylvania-based roofing contractor serving homeowners with roof repairs, replacements, and gutter services. By using our website or contacting us, you agree to the terms below.

1. Pennsylvania Contractor Compliance

Blockbuster Roofing is registered with the Commonwealth of Pennsylvania under the Home Improvement Consumer Protection Act (HICPA).

For all home improvement projects over $500, Pennsylvania law requires a written contract. We will always provide a written agreement outlining:

• Scope of work

• Materials used

• Total price

• Payment schedule

No work begins without a signed agreement.

2. Estimates & Pricing

• All website inquiries and inspections are free unless otherwise stated.

• Estimates are valid for the time period listed on the proposal.

• Final pricing may change if hidden damage or structural issues are discovered after work begins (we will always communicate this first).

3. Use of Our Website & AI Receptionist

To make scheduling easier, we use automated tools and AI technology through Jobber to:

• Answer questions

• Schedule inspections

• Send reminders

• Collect project information

• Follow up after estimates

By submitting your information on our website, you agree that we may contact you using automated systems, text messaging, phone, or email regarding your roofing project.

4. Text Messages & Calls (Important)

When you provide your phone number, you are giving permission for Blockbuster Roofing to contact you about:

• Appointment confirmations

• Project updates

• Estimate follow-ups

• Service reminders

Message frequency varies.
Message and data rates may apply.

You can opt out anytime by replying STOP to a text message.
Reply HELP for assistance or call us at [Insert Phone Number].

We will never sell your phone number.

5. Payments

Payment terms will always be clearly outlined in your written contract. In accordance with Pennsylvania law:

• Deposits will not exceed legal limits for home improvement projects.

• Final payment is due upon completion unless otherwise agreed in writing.

We accept cash, check, ACH, credit / debit, and financing.

6. Insurance & Licensing

Blockbuster Roofing maintains proper insurance coverage as required by Pennsylvania law, including general liability coverage. Proof of insurance is available upon request.

7. Warranty Information

Warranty details (manufacturer and/or workmanship warranties) will be included in your written agreement. Warranty coverage varies by product and service.

8. Limitation of Liability

While we strive for accuracy, we are not responsible for:

• Website errors or technical issues

• Service interruptions

• Third-party software outages (including Jobber)

Our liability for any claim related to services provided is limited to the value of the contracted work.

9. Governing Law

These Terms are governed by the laws of the Commonwealth of Pennsylvania.

10. Contact Us

Blockbuster Roofing
1891 Painters Run Road, Pittsburgh, PA 15241
412-273-0013
support@blockbusterroofing.com

PRIVACY POLICY

Effective Date: 02/01/2026

At Blockbuster Roofing, we respect your privacy and treat your information the way we’d want ours treated.

1. Information We Collect

When you contact us, we may collect:

• Name

• Phone number

• Email address

• Property address

• Project details

• Photos you provide

Our website may also collect basic technical data like IP address or browser type to help improve performance.

2. How We Use Your Information

We use your information to:

• Schedule inspections

• Send estimates

• Communicate about your project

• Send appointment reminders

• Improve our services

• Send occasional marketing offers (only if you opt in)

3. AI & Third-Party Software

We use secure third-party platforms, including Jobber, to manage scheduling, communication, and customer records.

These platforms may process your information on our behalf but are not permitted to sell or misuse your data.

4. Text Message Privacy

Your mobile information will NOT be shared with third parties for marketing purposes.

All SMS consent records are stored securely.

You may opt out of marketing texts at any time by replying STOP.

5. Cookies & Website Tracking

Our website may use cookies or analytics tools to understand visitor behavior and improve user experience.

You can disable cookies in your browser settings at any time.

6. Data Protection

We take reasonable steps to protect your information. However, no online system is 100% secure.

7. Your Rights

You may request to:

• Access your personal information

• Correct inaccurate data

• Request deletion of your information

• Opt out of marketing communications

To do so, contact us at support@blockbusterroofing.com

8. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.